Customer satisfaction is important to us.
If you receive a defective, damaged, or incorrect product, please contact us as soon as possible.
Damaged Products
If your item arrives damaged during shipping, please notify us within 48 hours of delivery and provide:
- Order number
- Description of the issue
- Photos of the product and packaging
Defective Products
Products determined to be defective may qualify for a replacement after review and approval.
Replacement Process
Once approved, replacement instructions will be provided by our support team.
Replacement products will be shipped at no additional cost when the issue is confirmed.
Non-Eligible Situations
Replacement requests may be denied if:
- The product was misused.
- The product was modified.
- Damage resulted from improper use.
- The claim falls outside the applicable return period.
Contact Information
📞 +1 (864) 870-5547
📍 1112 Ash St, Nunn, CO 80648, USA